Product

A single operating layer for buildings and communities

Proxima is built to hold the full operating picture of a property: the assets, the work, the people raising issues, the money behind it and the obligations attached to it. Each area works on its own and gets stronger when used together.

Capability groups

What the building operations platform covers

Grouped the way property and facilities teams actually work, rather than by software module.

01

Operations

Run the day with one shared picture of what is open, late and at risk.

  • Work orders, tasks and shift handovers in one place instead of scattered chats
  • Live status by building, floor, asset or team so nothing sits unowned
  • Escalation rules designed to surface the jobs that need attention today

What it means in practice

Teams spend less time chasing updates and more time closing work, and managers can answer “what is happening in the building right now?” without a phone call.

02

Assets & Maintenance

A living asset register that drives planned maintenance, not a spreadsheet nobody updates.

  • Asset registers with location, criticality, warranty and service history
  • PPM planners built to generate recurring schedules and checklists
  • Breakdown history linked to each asset for repair-or-replace decisions

What it means in practice

Fewer missed services, clearer maintenance evidence and better long-term capital decisions based on real history.

03

Community & Service

Complaints, requests and resident communication handled with a visible service standard.

  • Single intake for complaints and service requests with full trail
  • SLA timers, priorities and ownership for every case
  • Status visibility for community teams and reporting back to owners

What it means in practice

Residents and owners get consistent responses, and the team can prove how issues were handled.

04

Finance & Governance

Budgets, service charge context and reserve fund planning connected to real operations.

  • Budget lines tracked against actual maintenance and vendor spend
  • Reserve fund planning linked to asset life and condition data
  • Board-ready packs built to support general assembly reporting

What it means in practice

Owners Associations can explain where money goes and plan replacements before they become emergencies.

05

Compliance & Risk

Statutory and contractual obligations tracked as scheduled, evidenced work.

  • Compliance calendars for inspections, certificates and renewals
  • Document evidence attached to the task that produced it
  • Overdue and expiring items highlighted before deadlines pass

What it means in practice

Less last-minute scrambling for certificates, and a defensible record of what was done and when.

06

Energy & Building Intelligence

Consumption and building system data brought next to operational activity.

  • Utility and smart-meter data organised by building, area or tenant
  • Designed to receive BMS and IoT signals alongside work history
  • Trends and anomalies surfaced for engineering review

What it means in practice

Cost and consumption changes get noticed early, and efficiency work can be prioritised on evidence.

07

AI & Decision Support

Assistance that summarises, compares and explains — with people still deciding.

  • Building summaries drawn from open work, complaints and compliance status
  • Recurring issue detection across assets, locations and vendors
  • Natural-language search across building records and documents

What it means in practice

Managers prepare reports faster and spot patterns earlier, while engineering and compliance judgement stays with qualified people.

Workflow modules

Complaints, notices, procurement and fit-out

Operational modules on the same record as assets and work. Labels show what is core today and what is in development.

Field Complaints & Helpdesk

Core

Residents, tenants and staff report issues from the field with photos and location; each case gets an owner, priority and SLA timer through to closure.

See the related solution

Announcement & Notice Maker

In development

Building notices, emergency and planned shutdown notices (water, power, chiller, lifts), community and event notices, with acknowledgement, RSVP and response tracking.

See the related solution

Intelligent Procurement

In development

Purchase requests, quotations and tender comparison linked to the asset, work order and budget line. AI assists the comparison; people approve.

See the related solution

Fit-out & Work Permits

In development

Fit-out applications, contractor documents, work permits, approvals and inspections tracked in one flow with a clear audit trail.

See the related solution
Product areas

A look at the main areas of the platform

Simplified illustrations of each product area — not live screenshots or customer data. Real screens are shown during a demo, including exactly what is available today.

  • Dashboard

    Core

    Open work, SLAs and compliance by building

  • Asset Management

    Core

    Register, location, criticality, history

  • Complaints & Field Operations

    Core

    Report, assign, resolve, evidence

  • AI Building Manager

    In development

    Summaries and recurring-issue insight

  • Intelligent Procurement

    In development

    Requests, quotes and comparison

  • Fit-out & Work Permits

    In development

    Applications, approvals, inspections

  • Sustainability & Energy

    In development

    Consumption trends by building

See Proxima on your own buildings

Book a walkthrough and we will show how Proxima can fit your portfolio, your team structure and your reporting needs.