FAQ
Questions Buyers Ask About Proxima
Straight answers for Owners Associations, community managers, facility managers and property teams evaluating Proxima.
About the platform
- What is Proxima?
- Proxima is AI-enabled software for facilities, property, Owners Association and community management. It brings assets, PPM, work orders, complaints, compliance, budgets, vendors, documents and building data into one connected platform.
- Who is Proxima for?
- Owners Associations and JOP boards, community managers, facility and building managers, property management companies, FM service providers and building owners — starting with the UAE and GCC.
- Is Proxima a CAFM or CMMS?
- It includes CAFM and CMMS capabilities — asset register, planned maintenance, work orders and helpdesk — and connects them to budgets, vendor performance, community operations and reporting.
- Does it replace our accounting or service charge system?
- No. Proxima covers the operational record and is designed to sit alongside finance, service charge and leasing systems.
Buildings and connectivity
- Does Proxima work for older buildings?
- Yes. Older buildings can onboard through structured and manual data — asset surveys, existing PPM schedules, meter readings and documents — with no dependency on building systems.
- How does it work with smart buildings?
- Proxima is designed API-first to connect with open-protocol BMS (such as BACnet or Modbus), IoT sensors and smart meters. Specific connections are scoped per site; we do not claim pre-built vendor integrations until confirmed.
- Can it track energy and sustainability?
- Energy and utility tracking is part of the platform, and carbon visibility is an active product direction being introduced progressively.
AI, compliance and the UAE
- What does Proxima AI do?
- It is designed to search records in plain language, summarise operations, highlight repeated issues and draft reports. AI supports people and does not replace engineering or compliance responsibility.
- Is Proxima approved by RERA, DLD, DCD or connected to Mollak?
- No official approval or integration is claimed. Proxima can hold the records and workflows your team uses to meet UAE requirements, and data exchange with other systems is assessed case by case.
- Is Proxima only for the UAE?
- Proxima is designed first around UAE buildings and communities, with a structure intended to scale to the wider GCC and other markets.
Getting started
- How do we get a demo?
- Use the Request a Demo form, email the team or message us on WhatsApp. We will walk through the platform using scenarios close to your buildings.
- How is data moved in from our current tools?
- Asset lists, schedules and history can be onboarded through structured imports. The scope depends on the quality of the source data and is agreed during onboarding.
- Which features are available today?
- Proxima is being delivered progressively. A demo shows clearly what is available now and what is on the roadmap, so there are no surprises.
Looking for more detail? See the platform overview, solutions by property type or our guides.
Still have questions? Talk to Proxima
Book a walkthrough and we will show how Proxima can fit your portfolio, your team structure and your reporting needs.